Privacy Policy

This Privacy Policy explains how SAABB Ventures (Pvt) Ltd collects, uses, stores, and protects personal information when users access and use the Door Supervisor Exam Practice mobile application.

This application does not collect data on behalf of Google LLC. All data collected is controlled solely by SAABB Ventures (Pvt) Ltd.

1. Data Controller

The data controller responsible for personal data collected through this application is:

2. Information Collected

The following categories of information may be collected, stored, and processed:

2.1 Information Provided by Users

• Full name
• Email address
• Automatically generated username
• Support communications
• Any information voluntarily submitted when contacting support

2.2 Account and Usage Information

• Exam progress and completion status
• Scores, answers, flags, and bookmarks
• Time spent using the application
• Feature usage, navigation patterns, and interaction behaviour

2.3 Technical and Device Information

• Device model and operating system
• Application version
• IP address
• Device identifiers
• Time zone and approximate location

2.4 Purchase Information

• Purchase status and entitlement validation
• Lifetime access verification

All payments are processed securely by Google Play and RevenueCat. Full payment or card details are never stored.

3. Use of Personal Information

Personal information is used to:

• Provide and maintain application functionality
• Authenticate users and manage accounts
• Restore purchases across devices
• Track learning progress and exam performance
• Improve application features and usability
• Provide customer support and respond to enquiries
• Detect fraud, misuse, or unauthorised activity
• Comply with legal and regulatory obligations

Personal data is never used for direct marketing without explicit consent.

4. Data Storage and Third-Party Services

4.1 Firebase

Google Firebase is used to securely store:

• User account information
• Progress data and exam results
• Preferences and flagged content

4.2 RevenueCat

RevenueCat is used to manage purchase validation and entitlement tracking in accordance with its own privacy policy.

4.3 Google Play

Google Play processes payments and manages refunds in accordance with its terms and policies.

5. Data Sharing and Disclosure

Personal information is not sold, rented, or traded.

Information may be disclosed only:

• To service providers necessary to operate the application
• Where required by law or legal process
• To protect legal rights or prevent fraud
• In connection with a merger, acquisition, or sale of assets
• To authorities where disclosure is reasonably necessary

Any disclosure is strictly limited to the minimum data required.

6. International Data Transfers

Personal information may be stored or processed outside the user's country of residence, including jurisdictions that may not provide equivalent data protection laws.

By using the application, users consent to such international data transfers.

7. Data Security

Reasonable technical and organisational measures are implemented to protect personal information, including encrypted data transmission, secure authentication, and restricted access controls.

Despite these safeguards, no electronic storage or transmission method can be guaranteed to be completely secure.

8. Data Retention

Personal information is retained only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Account deletion and data removal requests may be made at any time. See our Data Deletion page for more information.

9. User Rights

Users have the right to:

• Access personal data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability

Requests should be submitted to: ds.exampractice@gmail.com

Identity verification may be required.

10. Children's Privacy

This application is intended for users aged 18 and over. Personal data from minors is not knowingly collected. If such data is identified, it will be deleted promptly.

11. Policy Updates

This Privacy Policy may be updated periodically. Changes take effect immediately upon publication within the application.

Continued use constitutes acceptance of the updated policy.

12. Contact Information

For questions regarding this Privacy Policy: